Privacy Policy
Last updated 7 October 2026
This policy explains how HT Imports Pty Ltd (ABN 83 642 930 354), trading as HotTorque Tequila, handles your personal information. We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
- Orders: your name, delivery address, email address and phone number, and what you ordered.
- Age: your confirmation that you are 18 or over. The person accepting delivery may be asked for photo identification.
- Enquiries: anything you send us through the contact form, by email or by phone.
- Your cart: the items in your cart are saved in your own browser so they are still there when you come back. This is not sent to us until you order.
We do not collect or store your card or bank details. Payments are processed by PayPal, and PayPal handles that information under its own privacy policy.
Why we collect it
- To take, deliver and support your order.
- To meet our legal obligations as a liquor licensee, including not supplying alcohol to anyone under 18.
- To answer your questions and handle returns.
- To keep business and tax records.
- To send you news and offers, only if you have asked to receive them.
Who we share it with
We share only what each party needs to do its job:
- PayPal, to process your payment.
- Couriers and Australia Post, to deliver your order.
- Companies that host our website and email.
- Our accountants and advisers, and regulators or law enforcement where the law requires it.
We do not sell your personal information. Some of these providers, including PayPal, may store information outside Australia.
Marketing
We only send marketing if you have opted in. Every message has an unsubscribe link, and you can also ask us to stop at any time.
Cookies and similar tools
This site keeps your cart in your browser's local storage. Fonts are loaded from Google, and PayPal sets its own cookies when you pay. If we add visitor statistics or advertising tools later, we will update this policy first.
Keeping it safe
We limit access to people who need it and keep order records only as long as the law or our business needs require. No method of sending information over the internet is completely secure, so we cannot guarantee it.
Seeing or correcting your information
You can ask for a copy of the personal information we hold about you, or ask us to correct it. Email us and we will respond within 30 days.
Complaints
If you think we have mishandled your information, contact us first so we can put it right. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
HT Imports Pty Ltd, 63 Lindsay Street, Perth WA 6000
Email: admin@htimports.com.au
Phone: 0499 525 228
We may update this policy from time to time. The date at the top shows the latest version.
Terms of Sale
Last updated 7 October 2026
These terms apply to every order placed on this website with HT Imports Pty Ltd (ABN 83 642 930 354), trading as HotTorque Tequila, Liquor Licence No. 616215198320. By placing an order you agree to them.
1. You must be 18 or over
We sell alcohol only to people aged 18 or over. By ordering you confirm that you, and the person who will receive the delivery, are at least 18.
WARNING. Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.
2. Orders
Your order is an offer to buy. We accept it when we confirm payment. We may decline or cancel an order, for example if an item is out of stock, a price was shown in error, or we cannot confirm the buyer is over 18. If we cancel, we refund you in full.
3. Prices and payment
Prices are in Australian dollars and include GST. Payment is taken in full by PayPal when you order.
4. Delivery
- We deliver within Australia.
- Shipping charges are to be advised. The delivery charge will be shown before you pay.
- An adult aged 18 or over must accept the delivery and may be asked for photo identification. Alcohol will not be left unattended or handed to anyone who appears intoxicated.
- Delivery times are estimates. If a delivery cannot be completed because no adult is available, a redelivery fee may apply.
5. Change-of-mind returns
If you change your mind, you may return your order for a refund on these conditions:
- You tell us within 30 days of delivery, by email, with your order reference.
- Every bottle is unopened, with its seal intact, undamaged, and in its original packaging.
- A restocking fee of $120.00 applies to each change-of-mind return and is deducted from your refund.
- The original delivery charge is not refunded, and you pay the cost of sending the goods back to us.
- We refund the balance to your original payment method once we have received and checked the goods.
6. Damaged, faulty or incorrect goods
The conditions and restocking fee in section 5 do not apply here. If your order arrives damaged, faulty or different from what you ordered, contact us as soon as you can, with photos if possible, and we will arrange a replacement or refund at no cost to you.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
7. Our liability
Nothing in these terms limits your rights under the Australian Consumer Law. To the extent the law allows, we are not liable for indirect or consequential loss arising from an order.
8. Enjoy responsibly
Please drink responsibly. For information and support, visit drinkwise.org.au.
9. General
These terms are governed by the laws of Western Australia. We may change them from time to time; the version on this page when you order is the one that applies to that order.
Contact
HT Imports Pty Ltd, 63 Lindsay Street, Perth WA 6000
Orders and returns: orders@hottorquetequila.com
Phone: 0499 525 228
Tequila made slowly, poured with pride.
